Surface Pro 3 system update repair power can not be full BUG

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TheVerge Chinese Station reported on August 31

Microsoft recently upgraded its Surface Pro 3 system to fix the problem that the battery of this product cannot be fully charged.

This problem was discovered a few months ago, and some users reported that their devices cannot continue charging after being charged for one hour. Now that Microsoft has confirmed the existence of this problem, it is because some models cannot correctly identify the battery capacity and thus prevent the battery from filling up.

Microsoft made an analogy with a car: "If a car's fuel meter is broken, then even if the tank is good, it can't be filled with oil." The company said that the built-in battery in the Surface Pro 3 is no problem, upgrade the system Then it will return to normal.

The upgrade will not immediately resolve this issue. Microsoft stated that this issue "will be corrected after several charge and discharge cycles." Therefore, the user needs to exhaust the battery and fully fill it several times.

It should be noted that these devices have been on the market for more than two years and may have lost some of their batteries. After repair, Surface Pro 3 can extend the use of more than one hour.

Microsoft has not yet announced what kind of compensation will be paid to users who replace batteries on their own. The company only stated that it will investigate those affected users and screen out those models that have really damaged their batteries and replace them within 30 days. (Compile: Hamish author: Jacob Kastrenakes)

Source: Click to view original English

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